Limbo

LIMBO is a unique and immersive digital experience crafted to challenge players not only through precise gameplay, but also through psychological tension, emotional depth, and minimalistic storytelling. Every moment is designed to draw you deeper into a world where nothing is explained outright, and understanding must be earned through observation, failure, and adaptation. Because LIMBO is a fully digital product that is delivered instantly upon purchase, all sales are considered final and non-refundable. Once access to the game has been granted, the full experience becomes available, and as such, we are unable to retract or reverse that delivery. We understand, however, that technical issues can occasionally interfere with a player’s ability to engage with the game. If you encounter persistent problems that prevent you from installing, launching, or accessing LIMBO in any capacity—despite meeting the minimum system requirements—we encourage you to reach out to our support team within 14 days of your purchase. When doing so, please be ready to provide detailed information about the issue, including screenshots or videos of the error, your system specifications, your platform details, a description of troubleshooting steps you’ve already taken, and any error codes or messages received. This helps us investigate thoroughly and fairly. Each refund request is reviewed individually by our support team to determine the nature of the issue and whether a resolution is possible. In many cases, we may be able to assist you in resolving technical problems through patch updates, compatibility recommendations, or configuration adjustments. Refunds will only be considered when it is confirmed that the technical problem is directly related to the game and cannot be resolved in a reasonable amount of time. Please note that we do not offer refunds for issues related to gameplay difficulty, personal dissatisfaction with LIMBO’s tone, visual style, emotional weight, or narrative design. These elements are core to the creative vision and identity of the game. LIMBO is intentionally designed to be mysterious, challenging, and atmospheric. It does not provide traditional tutorials or narrative clarity, and players are meant to feel vulnerable, unsure, and exposed as they progress through the world. These qualities are part of what define LIMBO’s experience, and we urge all potential players to review gameplay videos, read community feedback, and ensure that this type of slow-burning, tension-filled experience aligns with their preferences before purchasing. We also encourage players to confirm their system meets the required specifications for their platform, whether on PC, console, or mobile device. Compatibility issues that stem from unsupported hardware or outdated software will not typically be considered grounds for a refund. By purchasing LIMBO, you acknowledge and accept that the experience is immediate and permanent, and that your access to the game represents full delivery of the product. We are committed to providing assistance where technical failure interferes with this delivery, but we ask that you take the time to fully understand the nature of the game and its requirements before completing your purchase. We appreciate your interest in LIMBO and your willingness to explore a world that is both beautiful and merciless in equal measure.